Management Skills for Supervisors Training
Supervisors Training Benefits & Deliverables:
- Strengthen the confidence and effectiveness of newer supervisors and managers with a motivating management training
- Ease the transition from former peer to supervisor with quality supervisors training
- Lead and motivate employees more effectively with supervisors training
- Increase the productivity and output of employees and departments
- Develop improved management level decision-making through an effective management training course
- Improve the power of communication skills with employees and management
- Develop trust and confidence with employees through specific management actions
- Motivate employees by understanding what they need from you and their jobs
- Work with different types of people and personalities more successfully
- Hold employees more accountable and responsible for producing results
- Create and maintain a consistent team vision when setting goals
- Manage employees who are friends and former peers more successfully with formal supervisor training
- Delegate responsibilities without losing control of work quality
- Coach and counsel employees more effectively with supervisor training tips
- Conduct fair and accurate performance evaluations with our supervisors training
- Criticize and discipline employees legally and safely
- Support and recognize newer managers with supervisors training
Course Outline:
I. Enhancing Interpersonal Management Skills
- Establishing the foundation of trust and confidence with our employees
- Recognize the importance of how management styles influence employee behavior
- Deal more effectively with different people and personalities
- Apply common sensed motivating principles to improve performance
II. Build a Solid Team
- Create a clear team vision
- Increase employee’s accountability and responsibility
- Understand the pitfalls and obstacles to delegation
- Delegate more effectively with our employees
- Develop more effective communication skills
- Improve our listening skills
III. Establish Fair & Consistent Discipline Guidelines
- Develop a 5 step coaching process to improve performance
- Make performance evaluations more effective in improving employee performance
- Use a 5 step counseling process to turn employees around
- Understand the legal pitfalls of warnings and documentation
- Establish a safe progressive discipline procedure
- Apply legally safe termination guidelines
IV. Handling Difficult Situations
- Deal with chronic complainers and gripers
- Handle difficult, abrasive and explosive personalities
- Supervise employees who are personal friends or former peers
- Manage employees who are older or have more seniority than the manager
- Introduce and support change more effectively
- Handle personal problems that employees bring to work
- Deal with absenteeism or tardiness effectively
