Interpersonal Skills for Teams
Training Benefits & Deliverables:
- Establish work teams that get along and get the job done with interpersonal skills for teams training
- Get along more effectively with different types of people and personalities
- Develop interpersonal skills that generate harmony and allow people to work together
- Improve cooperation & morale between people and teams with interpersonal skills for teams training
- Reduce the frustration and antagonism between people and groups that don’t get along
- Increase individual, team and department productivity and effectiveness
- Reduce conflict through proactive communication actions
- Resolve conflict through improved interpersonal problem solving techniques
- Increase morale and build more productive teams with interpersonal skills for teams training
- Deal with negative or aggressive behaviors more successfully
- Handle emotions more appropriately with interpersonal skills for teams training
- Increase the cooperation and collaboration of individuals, teams and departments
- Improve the lines of communication and the flow of information
- Apply the most effective skills to be a valuable team contributor
- Develop communication skills that lead to understanding and consensus
Course Outline:
I. Recognize the Importance of Working Together as Teams
- Identify the benefits of teambuilding, cooperation and coordination
- Learn the most common reasons teambuilding and cooperation aren’t successful
- Establish the necessary foundations for trust and communication between people
- Overcome the obstacles to teamwork and communication
II. Expand Your Interpersonal Skills and Abilities
- Assess your interpersonal skills and abilities
- Determine your personality (DiSC Personality Profile)
- Identify your personality strengths and weaknesses
- Deal with personality conflicts more effectively
- Learn how to get along more effectively with different people & personalities
- See the importance of having different personalities on teams
- Communicate more effectively with different personalities
- Improve your interpersonal communication skills
- Learn how to communicate more constructively and less destructively
- Learn to present your ideas more effectively without generating arguments
- Review the difference between assertive and aggressive communication
- Develop improved listening skills
III. Make Your Team Members More Effective
- Understand the unique dynamics of people working together as a team
- Identify the most important skill sets to be an effective team member
- Recognize individual differences on teams
- Develop action plans to maximize your strengths and minimize your weaknesses
- Develop an implementation plan to improve
- Learn the 6 most important “Team Effectiveness Factors” necessary for success
- Establish confidence and trust with our co-workers, employees or managers
- Create the proper workplace climate
- Establish appropriate rules and expectations of interpersonal behavior
