Change Management Training

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Leading Employees Through Change

Existing changes are only mildly successful and filled with “missed opportunities”
Management isn’t sure of the best way to introduce or implement important changes
Marketplace competition is being lost because of the inability to implement successful change

Key employees are frustrated with the negative results of unsuccessful change
The rumor and gossip mills are running full steam
Employees refuse to accept new ways, directions, people or responsibilities
Productivity, sales and quality are affected by having to remain in the status quo
The prospect of increased turnover looms because of the uncomfortable work climate
Supervisors and managers have not received change management training
Employees have not received change management training
Most management training doesn’t address change management training

Attempts at change are unsuccessful or ‘under’ successful
People resist change and refuse to accept new or different ways of doing things
Individuals tend to focus only on the negative aspects of change
Employees can’t or won’t see the positive aspects of change
Cynicism sets in due to previous numerous unsuccessful attempts at change
Leaders don’t know how to introduce change effectively
Leaders fail to gain support for change prior to implementation
Too much simultaneous change is taking place at once
Employees don’t receive enough information during the change implementation
Negativity, griping and complaining takes up too much energy and time during change

A work climate of distrust or mistrust is reducing productivity and morale
Distracted or disenchanted employees are making preventable mistakes
It’s not fun or enjoyable to come to work anymore
Employees are spending too much time complaining and griping, not enough time working
Our time is spent tracking down rumors and gossip instead of doing our jobs
Employees are talking badly about us to other departments, customers or clients
Employees question the motives or “hidden agendas” behind simple changes or requests
The negative work climate is causing employees to call in sick, request a transfer or quit
Back-stabbing and rumor mongering is creating an adversarial management employee relationship
Conversation in the lunch or break room ceases when a manager walks in
Supervisors have not received management training
Employees have not received negativity in the workplace training
Most management training doesn’t address negativity in the workplace issues

Manager’s job duties are affected by the time necessary to deal with the attitude problem
Performance improvement discussions become frustrating arguments and debates
Time spent with the attitude problems takes managers away from employees who want to improve
Manager’s enthusiasm is diminished after working with this problem employee
If not addressed, the attitude can become contagious and infect an entire department
People are reluctant to address the problem because of this person’s confrontational nature
Productivity is affected because other employees refuse to work with this attitude problem
People walk on “eggshells” around this employee afraid they will blow up if offended
This attitude problem is causing other employees to call in sick, request a transfer or quit
Clients, customers or other managers request this person not work with their people
Supervisors have not received management training
Most change management training doesn’t adequately address attitude issues

Employees aren’t thinking ‘outside the box’ when solving problems
Same mistakes are repeatedly made during problem solving process
New or creative ways of doing things are not being developed
Critical thinking or creative problem solving isn’t taking place
New or different problems surface people aren’t sure how to address them
Current problem solving takes too long to generate solutions
Current problem solving methodology doesn’t solve the problem
Employees are too comfortable in the status quo of current problem solving techniques
Employees resist change to different methods of problem solving
Employees have never received training in creative problem solving