White Papers

Home / Resources / White Papers

Deal With Angry Customers

Deal With Angry Customers Home / Customer Service Training, Homepage, White Papers / Deal With Angry Customers Deal With Angry Customers Download PDF By staying calm, you may be able to satisfy even the most upset customer. Even if you don’t, you can maintain your professionalism. One of the hardest things to teach people who are new

Read More >

Invest In New Supervisors

Invest In New Supervisors Home / Management Training, White Papers / Invest In New Supervisors Invest In New Supervisors You have promoted one of your staff to a supervisory position. The employee is honored, flattered and eager to take on new responsibilities. This person was likely chosen due to a strong work ethic and has shown

Read More >

Time Management Training Benefits Everyone

Time Management Training Benefits Everyone Home / Project Management Training, White Papers / Time Management Training Benefits Everyone Time Management Training Benefits Everyone In the fast paced business world of today, our organizational skills and time management at work can make all the difference between who surges to the front of the pack and who is

Read More >

Sensitivity Training for Executives

Sensitivity Training for Executives Home / Change Management Training, Management Training, Sensitivity Training, White Papers / Sensitivity Training for Executives Sensitivity Training for Executives In today’s world, with a lagging economy that is only starting to show signs of coming around, stress is one of the biggest contributors to loss of productivity. Companies want all levels of management

Read More >

Defuse Difficult and Demanding Customers

Defuse Difficult and Demanding Customers Home / Customer Service Training, White Papers / Defuse Difficult and Demanding Customers Defuse Difficult and Demanding Customers There is no doubt about it the ability to defuse difficult and demanding customers can be hard to master. Not only is it stressful for employees, as they worry about getting in trouble at work

Read More >

Request Information

Call Now
Scroll to Top