Deliver Evaluations That Really Improve Performance

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Performance Evaluation Training Objectives & Deliverables:

Improve the consistency of the evaluation and rating process among managers and departments
Increase the confidence and comfort levels of managers and supervisors in conducting appraisals
Boost employee performance and morale through more accurate feedback
Establish the fundamentals for an effective performance management process
Avoid potentially adverse legal and financial exposure with performance evaluation training
Generate better understanding and fewer arguments in evaluation meetings
Develop the basis for an effective evaluation process that has the support of everyone
Design an effective evaluation form that can be fairly and consistently used
Use clear performance standards and goals to communicate expectations more effectively
Understand the legal ramifications of performance appraisals to keep you and the company safe
Set a more positive and productive tone to performance evaluations
Avoid overly-subjective evaluation ratings by understanding how we really rate performance
Conduct a more receptive and responsive evaluation interview with performance evaluation training
Handle evaluations that become emotional without losing your cool
Know the benefits and liabilities of using self, peer or upward evaluations

I. Developing the Foundation for Constructive Performance Management

Establish confidence and trust with your employees with performance evaluation training
Apply the performance management cycle to improve employee performance
5 things our employees should expect from us and our evaluations
Answers to the most pressing evaluation questions
Avoid the most common rating errors with performance evaluation training
Setting goals for the evaluation process

II. Setting the Stage for Effective Performance Evaluations

Understand the importance of performance standards, goals and measures
Differentiate between performance standards and performance goals
Develop performance standards for employees in performance evaluation training
Develop performance goals for employees
Identify the effect a good or bad evaluation form can have on the process
Design a new form or learn to make the current one more effective
Understand the legal “do’s & don’ts” of performance evaluations
Answer the dilemma of including or excluding pay raises with performance evaluations
Keep employees from talking about and comparing evaluation ratings

III. Conduct Constructive Evaluation Interviews

Develop a pre-evaluation checklist to make sure details aren’t overlooked
Improve your verbal and non-verbal communication skills
Develop more constructive and less destructive feedback skills
Enhance your listening skills
Become an active listener and communicator
Handle emotional performance reviews more comfortably
Develop more constructive and less destructive feedback
Use better feedback and on the job coaching to change employee performance
Know the benefits and liabilities of using self, peer, upward or 360 evaluations