Manage Change Successfully
Manage Change Training Benefits & Deliverables:
- Become a more effective Change Agent in introducing and proactively gaining support for change
- Implement and manage change more quickly, completely and successfully
- Smooth change transition and overcome resistance
- Manage people during periods of change more effectively and overcome negativity in the workplace
- Structure communications to more positively manage change
- Understand the true reasons why people resist and fear change
- Anticipate employee reactions and plan your responses with the “Change Cycle” behavioral model
- Be a more influential role model and catalyst for change in your company
- Identify the 3 most important roles during change: Change Sponsor, Change Agent and Change Target
- Deal with employee’s emotional impacts of change more effectively
- Better understand the effect of change on people and their personalities
- Reduce defensiveness and ease people’s fear of change through improved communication
- Reduce conflict in the workplace during change with proven conflict management techniques
- Coach and counsel employees through the change process
- Deal with negativity in the workplace more effectively with change management training
Course Outline:
I. Understanding Change
- Build a foundation to support and manage change
- Identify the most common reasons change fails
- Know the truths and myths about change to better manage change
- Be a catalyst for change in your organization
- Know what happens when you choose not to change
II. Increase the Positive Influence of Management During Change
- Inspire employee trust and confidence during change
- Identify what leadership styles are the best role models during change
- Fine tune your leadership style
- Work more positively with different types of people & personalities during change
- Use the most effective management styles to introduce and manage change
- Establish the infrastructure necessary to receive and support change
- Put you and your organization through a Change Readiness Assessment
III. Understand How People and Organizations Process Change
- Apply “the “Change Cycle” to interpersonal and organizational change
- Learn the 4 stages of change that people and organizations go through
- Anticipate the most common reactions to the stages of change
- Develop proactive management responses to curb negative reactions
- Prepare for the 4 emotional responses to downsizing
- Introduce change in the most positive manner to reduce fear and resistance
- Overcome the expected employee negativity, complaints, apathy or withdrawal
- Manage the correct pace of change so it’s not too fast or too slow
- Identify and manage the risks of change
- Develop a cohesive & strong communication strategy while you manage change
- Develop and conduct effective change information meetings
- Identify how much feedback people need during change
IV. Handle Special Challenges During Change
- Motivate employees to accept the challenges of change
- Deal with the rumor mill and gossip during change
- Stop negativity from becoming contagious while you manage change
- Manage conflict that will arise during change
- Develop effective strategies to coach people through change
- Learn the keys to one-on-one training during change
- Counsel resisting employees who become an impediment to successful change
- Identify the keys to successfully leading employees when you manage change
